Seminar Program

HCJ Seminar

venue

HCJ Seminar Venue (West Hall 4)

Capacity

80 people

Register to attend the seminar here *Pre-registration is required to attend the seminar.

11:0011:40

Solve all your hotel management problems in one place!
Netsys Japan's case studies

Sales Department, Netsys Japan Kentaro Kawasaki (Language: Japanese)

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①The hotel industry's market and challenges
②Introduction to solutions provided by Netsys Japan
③Introduction to practical examples

12:1012:50

Your journey begins with social media
Hotel reservation marketing 2026

Deputy General Manager of the SNS Marketing Business Division at Abilive Sena Kashimoto (Language: Japanese)

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SNS is not just an information dissemination tool, but a gateway to the beginning of your journey.
In this seminar, we will introduce the latest advances in using social media to attract customers and increase reservations, based on our track record of supporting a total of 600 accommodation industry accounts.
We will provide easy-to-understand explanations of the latest trends, examples, and practical ideas in an era where reservations are completed via social media.

13:2014:00

Solutions to linen problems such as successive price increases and termination of business from linen suppliers.
What is the next-generation in-house linen factory that everyone is talking about right now?

Victor Shoji Advisor Mutsumi Yoshikawa (Language:Japanese)

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Having a good linen supply is becoming increasingly important.
We hear a variety of complaints, including successive price hikes, sudden suspension of business, and dissatisfaction with quality and delivery times.
Victor Shoji Co., Ltd. produces a variety of linen supplies in-house.
We would like to introduce our compact "next-generation in-house linen factory" that does not use large equipment such as continuous washing machines.

14:3015:10

The era of 29 specific ingredients!
Key points for dealing with allergies in the age of food diversification and inbound tourism

CAN EAT CEO Eri Tagahara (Language: Japanese)

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With the expansion of specified raw materials to 29 items, diversification of food, and an increase in inbound tourism, the importance of addressing allergies is increasing. This seminar will introduce key points to keep in mind to prevent mistakes on-site, as well as practical examples that lead to greater efficiency. Participants will receive a free copy of related books.

15:4016:20

Title being adjusted

SHAREDINE (Language: Japanese)

11:0011:40

Solve all your hotel management problems in one place!
Netsys Japan's case studies

Sales Department, Netsys Japan Kentaro Kawasaki (Language: Japanese)

Learn more

①The hotel industry's market and challenges
②Introduction to solutions provided by Netsys Japan
③Introduction to practical examples

12:1012:50

The Importance of Pricing Strategy (tentative)

Tabist Product Manager Makoto Mizutani (Language: Japanese)

13:2014:00

How generative AI will change hotel PMS
"AI customer service" becomes a reality

エアホスト テクニカルセールスマネージャー藤嶋 優貴（言語:日本語 / Langage:Japanese）

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As generative AI gains attention, an increasing number of companies are working to improve business efficiency with AI.
However, there are still not many examples of use cases that directly lead to profits or operational efficiency.
This seminar will focus on PMS, the core of hotel operations, and explain from a practical perspective how incorporating generative AI into PMS can transform front desk operations, with concrete demonstrations.

14:3015:10

There is also a data analysis dashboard for full automation.
How to use a multi-functional revenue management system and implementation examples (tentative)

Metro Engine Director Kazuhisa Udagawa (Language: Japanese)

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This presentation will explain how to utilize a multi-functional revenue management system and provide case studies. We will introduce methods to efficiently maximize revenue by utilizing a data analysis dashboard that allows you to grasp key indicators such as occupancy rate and ADR, and a function that automates pricing. In addition, through case studies of facilities that have introduced a revenue management system, we will introduce the actual effects achieved, the introduction process, and operational improvements.

15:4016:20

\ Is AI really useful? /
How to use it for hotel customer service, reservations, and reviews (tentative)

NutmegLabs Japan Co-founder/CEO Takashi Nakaguchi (Language: Japanese)

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Is rapidly evolving AI truly useful in the hotel industry? We'll introduce how hotels can use AI in customer service, reservations, and review management. Nutmeg, a Silicon Valley AI developer that partners with major hotels, will explain examples of how it can be used to improve revenue and operational efficiency, including multilingual customer service, review analysis, and reservation optimization.

11:0011:40

The Frontline of Digital Marketing in the Accommodation Industry 2026

Abilive Executive Vice President and COO Masatoshi Mizuno (Language: Japanese)

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We will explain the digital strategies that the hospitality industry should keep in mind now, with examples, from the latest methods of attracting customers using AI and social media to approaching foreign tourists.

12:1012:50

Next-generation hotel management realized with AI-driven hotel system "WASIMIL"

AZOO Representative Director Yuko Yokota (Language: Japanese)

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Addressing labor shortages while balancing profitability and customer experience is a key issue in the hospitality industry. This seminar will introduce in detail, with examples, a next-generation management model using the AI-driven hotel system "WASIMIL," which unifies reservation management, CRM, business analysis, smart check-in, and other functions, while simultaneously realizing decision-making based on real-time data, reducing workload, and improving customer satisfaction. Come experience the future of AI hotel management for yourself.

13:2014:00

The future of hotel laundries driven by "allergen-free laundry" and cashless payment
~State-of-the-art hotel coin laundry provides a new customer experience~ (tentative)

wash-plus CEO Kentaro Takanashi (Language:Japanese)

14:3015:10

The key to "improving productivity and maximizing sales" is here -
The importance of revenue management revealed from Jalan.net data and success stories using Revenue Assistant

Director of the Travel SaaS Department, Travel Division, Recruit Takamasa Hayano (Language: Japanese)

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With the surge in demand for accommodation from foreign visitors to Japan, revenue management is becoming increasingly important.
On the other hand, due to the chronic shortage of personnel, many companies are saying that they are unable to find the time to devote to price adjustment work.
In this seminar, we will share success stories from accommodation facilities that have used Revenue Assistant to maximize sales and increase productivity.

15:4016:20

Solve all your hotel management problems in one place!
Netsys Japan's case studies

Sales Department, Netsys Japan Kentaro Kawasaki (Language: Japanese)

Learn more

①The hotel industry's market and challenges
②Introduction to solutions provided by Netsys Japan
③Introduction to practical examples

11:0011:40

Solve all your hotel management problems in one place!
Netsys Japan's case studies

Sales Department, Netsys Japan Kentaro Kawasaki (Language: Japanese)

Learn more

①The hotel industry's market and challenges
②Introduction to solutions provided by Netsys Japan
③Introduction to practical examples

12:1012:50

A new customer service strategy for an era of accelerating inbound demand!
AI chat for hotels that connect and sell

Abillive General Manager, Product Business DivisionAkifumi Satode (Language: Japanese)

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As demand for visitors to Japan rapidly expands, many hotels are struggling with issues such as low response rates and inability to continue using chat services.
In this seminar, we will explain why chat is now essential for inbound response, and provide tips on how to choose and operate chatbots that will lead to results, using the latest case studies.
Let's start the first step towards creating a hotel that connects and sells.

13:2014:00

Future hospitality led by human-centered design and cutting-edge technology (tentative)

X1Studio Co-Founder, Director and CTO Reo Kaiho (Language: Japanese)

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We will introduce how to innovate the future of hospitality by combining a "human-centric" approach with IoT technology design. We will explain the key points for maximizing guest experience, reducing manpower, and improving operational efficiency. (Tentative)

14:3015:10

Not just replacing your unit bath! Renovating your bathroom without destroying it
~our craftsmen will demonstrate bathroom renovations!~

Manager of the Special Sales Department, Bus System Design Institute Daijiro Fujita (Language: Japanese)

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The bathroom is an important factor in a hotel's reputation, and it needs to be kept clean to ensure guests are happy with their stay.
However, with the recent rise in the cost of construction materials becoming a serious problem, it is important to keep hotel construction costs down as much as possible.
In this lecture, a bathroom specialist company with a track record of building 3,000 hotel rooms annually will demonstrate how to carry out cost-effective [eco-bath renovations - bathroom renovations]! Come experience it for yourself!

*Corporate status and titles omitted